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Everything Your Business Relies On.Managed As One.

Managed IT, communications, security, workforce support, AI and digital infrastructure delivered under one accountable C9 team.

Book ConsultationTalk To C9

CAPABILITIES

  • Managed Services
  • Communications
  • Security
  • Remote Workforce
  • AI & AutomationNew
  • Digital Signage

CORE SOLUTIONS

  • Managed IT
  • Business nbn
  • Fast Fibre
  • Teams Calling
  • Phone Systems
  • Essential 8
  • AI Voice AgentsNew
  • Digital Signage

INDUSTRIES

  • Retail
  • Healthcare
  • Professional Services
  • Logistics
  • Education
  • Multi-Site Organisations

COMPANY

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RESOURCES

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QUICK LINKS

  • Book Consultation
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Headquarters

Level 3, 480 Collins Street
Melbourne VIC 3000

Direct Contact

1800 000 299

Email Intake

Sales@c9group.com.au
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Managed IT • Communications • Security • Workforce • AI • Digital Signage

We acknowledge the original communicators, connectors, and carers of the land and waters across Australia, the Aboriginal and Torres Strait Islander peoples. We pay our respects to Elders past, present, and emerging.

MANAGED CONNECTIVITY SOLUTION

Business nbn™ Built Around How Your Business Actually Works

Reliable business internet, managed networking, failover options, and responsive Australian support under one accountable team.

For retailers, professional services, healthcare clinics, warehouses, factories, and growing Australian businesses that need more than a basic internet connection.

Get a Connectivity AssessmentTalk To A Specialist
Business-grade internet
Managed router and WiFi
SD-WAN and load balancing options
5G failover available
Australian support team
One accountable provider
C9 Live Connection Monitor
Live

Active Throughput

0Mbps
Latency
14ms
Uptime
99.9%
Failover
Ready

Network Path

Office
Business nbn® Node
Internet

Speeds above 100/40 Mbps on FTTP only. Actual speeds confirmed on connection.

Businesses That Trust Us
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Novo
Chobani
Spendless Shoes
Ray White
Wild Rhino
Retail Care
The Entourage
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Novo
Chobani
Spendless Shoes
Ray White
Wild Rhino
Retail Care
The Entourage

Business nbn® Plans Built For Real Business Operations

C9 helps Australian businesses deploy, manage and support Business nbn® services properly for Teams calls, cloud platforms, remote work and day-to-day operations.

Australian Support
Business-Grade Connectivity
Teams & Cloud Ready
Managed By C9
ESSENTIAL CONNECTIVITY

Starter

50/20 Mbps

1–10 Users • Single Location

Reliable business internet for small offices, retail stores, and businesses that need dependable day-to-day connectivity.

  • Business nbn™ connection
  • Australian-based support
  • Business-grade router options
  • EFTPOS & cloud application ready
  • C9 managed activation
MOST POPULAR

Business

100/40 Mbps

10–25 Users • Growing Teams

Designed for businesses relying on cloud applications, Microsoft 365, VoIP calling, and multiple connected users.

  • Business nbn™ connection
  • Managed router & secure WiFi
  • VoIP & Teams calling ready
  • Priority support pathway
  • Optional 5G backup
RECOMMENDED

Business Plus

250/100 Mbps

20–50 Users • Critical Operations

Built for businesses where downtime impacts productivity, customer service, and daily operations.

  • Business nbn™ connection
  • Managed networking solution
  • 5G failover ready
  • Multi-site connectivity options
  • Proactive monitoring & support
ENTERPRISE SCALE

Business Continuity

Custom Connectivity

50+ Users • Multi-Site Organisations

Connectivity designed around business continuity, resilience, growth, and operational performance.

  • High-capacity connectivity options
  • Managed router & firewall
  • SD-WAN architecture
  • Load balancing & failover design
  • Dedicated account management

Need Help Choosing The Right Business nbn® Setup?

Not sure which plan suits your operations, Teams environment or office setup? C9 can help assess your current environment and recommend the right solution.

Office Relocation:C9 coordinates your nbn® transfer, failover planning and comms setup to minimise downtime.
THE VALUE STRATEGY

Internet Is Easy. Keeping A Business Connected Isn’t.

Most providers stop at the connection. But when something goes wrong, businesses are left coordinating between internet suppliers, electricians, centre management, router vendors, and support teams.

C9 manages the full connectivity outcome — from order and setup through to router configuration, support, failover planning, and ongoing network management.

1

Fewer Moving Parts

Internet, router, WiFi, support, and failover planning managed through one team.

2

Faster Support Path

Less finger-pointing between suppliers when your business needs help.

3

Built For Trading

Designed around EFTPOS, phones, cloud apps, staff devices, and daily business operations.

C9 connectivity engineer reviewing Business nbn router, WiFi, support and failover planning with a business owner
OUTCOME ARCHITECTURE

What Business nbn Helps You Protect

Keep Trading

Reliable connectivity for EFTPOS, POS systems, cloud apps, phones, and customer-facing operations.

Reduce Downtime Risk

Add failover and resilience options so the business is not dependent on one connection.

Improve Response

Get help from a responsive support team that understands the whole setup.

Simplify Vendors

One accountable team for internet, router, WiFi, support, and business continuity.

Support New Sites

Useful for new offices, retail stores, relocations, and multi-site rollouts.

Improve Network Control

Managed routers, secure WiFi, VPN, segmentation, and traffic prioritisation options.

Protect My Operations
STORE OPENINGS & DEPLOYMENTS

Opening A Store In A Shopping Centre?

Retail connectivity often needs more than placing an internet order. C9 helps coordinate the steps required to get your store connected and ready to trade.

Site connectivity review
Coordination with centre management
MDF to tenancy requirements
Electrician coordination where required
Router and WiFi deployment
EFTPOS and POS connectivity support
Phone system readiness
Multi-store standardisation
Plan My Store Connectivity
C9 field technician helping a retail store manager configure Business nbn router and WiFi equipment before store opening
INTEGRATED CAPABILITIES

Internet + Router + Failover, Managed Together

The connection is only one part of the solution. C9 can combine Business nbn with managed networking, secure WiFi, SD-WAN, load balancing, and 5G failover to improve reliability and continuity.

Managed Business Router

Professionally configured and supported router with firewall, VPN, WiFi, segmentation, and remote management options.

SD-WAN

Smarter traffic routing across sites and links, helping prioritise business-critical applications.

Load Balancing

Use multiple links more effectively and reduce dependency on a single service.

5G Failover

Backup connectivity that can automatically keep essential services online during a primary link issue.

C9 network engineer configuring managed router, SD-WAN and failover equipment in a branded network environment
Availability and design depend on site location, business requirements, and selected connectivity options.
SMB ENVIRONMENTS

Designed For Real SMB Environments

Retail Environment

EFTPOS, POS, guest WiFi, cloud apps, and customer-facing systems.

EFTPOS, POS, guest WiFi, cloud apps, and customer-facing systems.
THE TRANSITION LIFECYCLE

How We Get You Connected

01

Assess

Discovery

We review your site, usage patterns, risks, and business requirements before recommending anything.

02

Design

Scoped

We recommend the right connection type, managed router, WiFi, failover method, and support tier for your site.

03

Coordinate

In Progress

We manage the practical side of setup — including site access, NBN Co scheduling, and electrician coordination where needed.

04

Deploy

Deployed

We configure the router, network settings, WiFi, and failover options on-site so everything works from day one.

05

Support

Live

We monitor, manage, and support the service after go-live. One team. One call. Full accountability.

After Go-Live

  • Proactive monitoring — not reactive
  • One team for connection, router & WiFi
  • Defined SLAs with monthly reporting
  • Dedicated Account Manager from day one

Book a Connectivity Assessment

No commitment. Just clarity.

PROVIDER AUDIT

Not Just An Internet Plan

Basic Internet Plan

Unmanaged home router / best-effort retail connections

  • ✕
    Connection only
  • ✕
    Limited visibility
  • ✕
    Separate router responsibility
  • ✕
    Separate support paths
  • ✕
    No resilience planning
  • ✕
    Harder troubleshooting
RECOMMENDED

C9 Managed Business nbn

Unified connectivity outcome with direct engineering ownership

  • Business connection
  • Managed router and WiFi
  • Support from one accountable team
  • SD-WAN and load balancing options
  • 5G failover options
  • Designed around business continuity
STOP REPAIRING CONNECTIONS

Stop Managing Internet Problems

Get a managed connectivity solution designed around trading, uptime, support, and practical business continuity.

Book A Connectivity AssessmentCall Our Team
Business nbn, managed networking, failover, and responsive Australian support — delivered as one complete solution.
C9 Australian support specialist assisting a customer with managed Business nbn connectivity
C9GROUP

Consolidate Your Business Communications Infrastructure

A reliable Business nbn® connection acts as the baseline for your cloud applications, remote workflows, and communications stack.

Microsoft Teams CallingBusiness Mobile FleetsGreenfield Site CoordinationManaged Infrastructure Support
ONSHORE Business nbn® AUDIT

Tell Us What Your Business Needs From Its Internet Connection

Speak with our local onshore engineers. We review your site, usage requirements, and connectivity challenges — then come back with an accurate Business nbn® recommendation.

Call us today: 1800 000 299

WHAT HAPPENS AFTER YOU SUBMIT

1

1. A real Australian calls you

Not a call centre. Someone who actually understands connectivity and your site.

2

2. We assess your requirements

We look at your site, usage, current setup, and any reliability issues.

3

3. You get a clear recommendation

Plain English. Accurate pricing. No lock-in or pressure.

Request a Connectivity Assessment

No commitment. We'll assess your site and come back with an accurate recommendation.

Engineer Review Same-Day Response

No lock-in. No hard sell. Just a straight answer about what your site needs.

Common Questions

Frequently Asked Questions

We perform all circuit provisioning and hardware setup parallel to your current active carrier. On the day of transfer, we perform a hot swap (often after 6:00 PM local time), keeping business hours downtime to literal seconds.

Why leaders trust C9GROUP

Operations Manager

"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."

Operations Manager

National Retail Group

OneAccountable Team
Practice Manager

"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."

Practice Manager

Multi-site Healthcare Group

12Clinics Supported
IT Director

"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."

IT Director

National Distribution Business

24/7Active Monitoring
Managing Director

"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."

Managing Director

Professional Services Firm

OneTechnology Roadmap
Operations Director

"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."

Operations Director

Logistics & Warehousing Group

ZeroKnown Dead Zones
Finance Manager

"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."

Finance Manager

Growing Australian Business

ClearMonthly Reporting
Operations Manager

"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."

Operations Manager

National Retail Group

OneAccountable Team
Practice Manager

"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."

Practice Manager

Multi-site Healthcare Group

12Clinics Supported
IT Director

"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."

IT Director

National Distribution Business

24/7Active Monitoring
Managing Director

"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."

Managing Director

Professional Services Firm

OneTechnology Roadmap
Operations Director

"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."

Operations Director

Logistics & Warehousing Group

ZeroKnown Dead Zones
Finance Manager

"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."

Finance Manager

Growing Australian Business

ClearMonthly Reporting
Operations Manager

"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."

Operations Manager

National Retail Group

OneAccountable Team
Practice Manager

"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."

Practice Manager

Multi-site Healthcare Group

12Clinics Supported
IT Director

"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."

IT Director

National Distribution Business

24/7Active Monitoring
Managing Director

"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."

Managing Director

Professional Services Firm

OneTechnology Roadmap
Operations Director

"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."

Operations Director

Logistics & Warehousing Group

ZeroKnown Dead Zones
Finance Manager

"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."

Finance Manager

Growing Australian Business

ClearMonthly Reporting