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Everything Your Business Relies On.Managed As One.

Managed IT, communications, security, workforce support, AI and digital infrastructure delivered under one accountable C9 team.

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CAPABILITIES

  • Managed Services
  • Communications
  • Security
  • Remote Workforce
  • AI & AutomationNew
  • Digital Signage

CORE SOLUTIONS

  • Managed IT
  • Business nbn
  • Fast Fibre
  • Teams Calling
  • Phone Systems
  • Essential 8
  • AI Voice AgentsNew
  • Digital Signage

INDUSTRIES

  • Retail
  • Healthcare
  • Professional Services
  • Logistics
  • Education
  • Multi-Site Organisations

COMPANY

  • About C9
  • Why C9
  • Partners & Certifications
  • Careers
  • Contact Us

RESOURCES

  • Resource Centre
  • Blog
  • Industry Guides
  • Support Centre
  • Help Desk
  • Service Support

QUICK LINKS

  • Book Consultation
  • Get Assessment
  • Call Sales
  • Submit Ticket
  • Customer Support
  • Partner Enquiries

Headquarters

Level 3, 480 Collins Street
Melbourne VIC 3000

Direct Contact

1800 000 299

Email Intake

Sales@c9group.com.au
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Managed IT • Communications • Security • Workforce • AI • Digital Signage

We acknowledge the original communicators, connectors, and carers of the land and waters across Australia, the Aboriginal and Torres Strait Islander peoples. We pay our respects to Elders past, present, and emerging.

BUSINESS PHONES AND INTERNET

We Help Australian Businesses Set Up and Manage Business Phones, Internet & Network Properly

We help Australian businesses set up and manage the phone systems and internet services their teams rely on every day.

Instead of dealing with multiple providers and disconnected setups, you get one local team that takes accountability for your full environment — from installation to ongoing support.

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C9 Telco Services Hero
Businesses That Trust Us
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Novo
Chobani
Spendless Shoes
Ray White
Wild Rhino
Retail Care
The Entourage
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Novo
Chobani
Spendless Shoes
Ray White
Wild Rhino
Retail Care
The Entourage
0+
Active Lines Managed
0K+
Voice Calls Daily
0+
Sites Delivered Across Aus & NZ
0Gbps
Max Fibre Speed

LOCAL SUPPORT & PRACTICAL ADVICE

Talk to a team that actually understands business phones and internet. No confusing jargon. No endless provider loops.

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THE FULL TELCO SETUP

A Complete Setup for Your Business

From business phone systems and Business nbn® to managed fibre and AI voice — we handle the lot so you only have one team to call.

C9 Phone System interface and management
Voice

C9 Phone System

A modern business phone system for office, remote and mobile teams. Manage calls, users, voicemail, call routing and business numbers through a flexible cloud-based setup that can grow with your organisation.

Learn more
Business nbn® connectivity
Internet

Business nbn®

Reliable business internet for everyday operations, cloud apps, EFTPOS, video calls, email, browsing and office connectivity. C9 helps you choose the right Business nbn® option based on your location, speed requirements and usage.

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Fast Fibre high speed connection
Fiber

Fast Fibre

High-speed fibre internet for businesses that need faster, more reliable connectivity than standard internet services. Fast Fibre is suited to teams using cloud platforms, voice, video, large file transfers and business-critical online systems.

Learn more
Enterprise Ethernet network nodes
Networking

Enterprise Ethernet

Enterprise-grade connectivity for organisations that need stronger performance, scalable bandwidth and dependable business internet across critical environments. Ideal for larger offices, multi-site businesses and companies with high connectivity demands.

Learn more
AI Voice assistant workflows
AI Voice

AI Voice

AI Voice helps businesses handle calls smarter with AI-assisted call answering, routing, enquiry handling and customer interaction support. It can help reduce missed calls, improve response times and support teams that receive regular customer enquiries.

Learn more
C9 Phone System interface and management
C9 Phone System
Voice

C9 Phone System

A modern business phone system for office, remote and mobile teams. Manage calls, users, voicemail, call routing and business numbers through a flexible cloud-based setup that can grow with your organisation.

Learn more
Business nbn® connectivity
Business nbn®
Fast Fibre high speed connection
Fast Fibre
Enterprise Ethernet network nodes
Enterprise Ethernet
AI Voice assistant workflows
AI Voice
THE C9 APPROACH

Why Businesses Work With C9

Most businesses come to us because their current phone and internet setup has become hard to manage. We keep things clear, practical, and focused on your day-to-day workflow.

Internet and phones feel disconnected

Calls drop, support becomes confusing and different providers point fingers instead of solving the problem.

Support disappears after setup

Businesses are tired of being left alone once the installation is complete.

Old phone systems slow teams down

Outdated business phones create poor customer experiences and make growth harder to manage.

Business internet cannot keep up

Slow speeds and unreliable internet start affecting calls, cloud apps, meetings and day-to-day work.

Too many providers to deal with

Internet, phones, Microsoft 365 and support are spread across different companies with no one taking ownership.

New sites become stressful

Opening another office, warehouse or shop should not turn into a telco coordination nightmare.

Before C9

  • Missed customer calls
  • Slow, dropping internet
  • Multiple confusing providers
  • No local accountability

With C9

  • Intelligent call routing
  • Managed Business Fibre
  • Single Australian partner
  • 24/7 Managed support
The Solution

One Accountable Partner.

We consolidate your internet, phones, and communications infrastructure into a single, managed solution. If there's a problem, you call us. We fix it.

One Point of Contact

No more waiting on hold with massive telcos. You get direct access to our Australian engineering team.

Guaranteed Reliability

We use enterprise-grade connections with built-in 4G/5G failover. Your business stays online.

Simplified Billing

One clear, predictable monthly invoice for all your locations and services.

Before vs. After C9

Support NumbersMultipleOne
AccountabilityFinger-PointingC9 Ownership
Issue ResolutionDaysMinutes
BillingConfusingTransparent
ONE MANAGED SETUP

Unified Telco Services for Busy Teams

A business phone system is only as reliable as the internet behind it. We look at your full setup — phones, internet, routers and backup connections — so everything works properly from day one.

Dealing with multiple providers usually makes support slower and more confusing. We help you choose, install and support the services your business actually relies on, all under one roof.

For calls

Cloud phone systems, business numbers, call routing, voicemail and Microsoft Teams Calling that actually works.

For internet

Business nbn®, Fast Fibre, Enterprise Ethernet and backup connections planned for your specific site.

For growth

Support for new sites, remote teams and businesses tired of their current provider setup.

HOW IT WORKS

Straightforward Advice from a Local Team

01

Telco Review

We look at your current phones, internet, business numbers and site requirements to see where the bottlenecks are.

02

Practical Advice

We recommend the right mix of phones, internet and AI voice that fits your team size and how you actually work.

03

Setup & Migration

We handle the hard parts — coordination, number porting, router setup and making sure everything goes live smoothly.

04

Local Support

Once you're live, we're here to help with responsive service and practical support whenever your team needs it.

Our Services

Enterprise-Grade Connectivity & Voice

Everything you need to keep your business connected, communicating, and operating smoothly.

Business nbn® & Fibre

High-speed, reliable internet connections scaled to your business needs, from standard Business nbn® to dedicated Enterprise Ethernet.

Cloud Phone Systems

Modern VoIP and Microsoft Teams calling solutions that allow your team to work from anywhere, on any device.

Contact Centre Solutions

Advanced routing, IVR, and omnichannel queue management to improve your customer experience.

AI Voice Assistants

Automate repetitive calls and routine inquiries with intelligent voice AI, freeing your team for complex tasks.

SD-WAN & Networking

Securely connect multiple office locations and manage your network traffic for optimal performance.

4G/5G Failover

Automatic backup connections ensuring your critical systems stay online even if the primary line goes down.

Success Stories

Trusted by Australian Businesses

Real results from real businesses who made the switch to a managed telco environment.

RETAIL

Multi-Site Retail Chain

Consolidated 4 different providers across 12 locations into a single, managed SD-WAN network. Achieved 100% visibility.

$40K
Annual Savings
HEALTHCARE

Medical Group

Replaced legacy PBX systems with Cloud Voice, enabling receptionists to work remotely and never miss a patient call.

99.9%
Uptime Achieved
PROFESSIONAL SERVICES

National Law Firm

Upgraded to Enterprise Ethernet fibre to support heavy cloud workloads, eliminating daily bottlenecks.

10x
Speed Increase
ALWAYS SUPPORTED

Proactive Monitoring.
Rapid Response.

Proactive monitoring and rapid response support ensure issues are detected and resolved before they impact operations. We do not just fix problems, we help prevent them.

Rapid Response for Critical Issues

Rapid Response for Critical Issues

Our Priority 1 support team ensures critical issues are escalated and resolved quickly, minimising impact on daily operations.

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Ongoing System Monitoring

Ongoing System Monitoring

We monitor your network and endpoints proactively, detecting and neutralising threats or performance bottlenecks before they affect users.

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Dedicated Support Structure

Dedicated Support Structure

You have direct access to a dedicated account and engineering team that understands your environment and takes ownership.

MEET THE TEAM
ACCOUNTABILITY & SUPPORT

Ongoing Support That Keeps Things Running Properly

We stay involved after installation to ensure your phones and internet remain reliable — clear communication and practical help whenever your team needs it.

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C9 Support

LOCAL SUPPORT & PRACTICAL ADVICE

Talk to a team that actually understands business phones and internet. No confusing jargon. No endless provider loops.

Upload bill
Common Questions

Frequently Asked Questions

We provide modern business essentials including cloud phone systems, Business nbn®, Fibre, Enterprise Ethernet and AI Voice. We also handle the technical layers like Teams Calling, SIP trunks, and managed router setups.

READY TO GET STARTED?

Get Straightforward Advice From a Local Team

Tell us about your current phone system or internet setup. We’ll help you work out the right way forward and keep things clear and practical from day one.

Call us anytime: 1800 000 299

No confusing telco jargon
Response within 2 hours
Direct talk with engineers

Start the conversation

Tell us a bit about what your business needs.

No confusing telco language. No pressure. Just clear advice.