Unified Workplace Infrastructure
A Unified Workplace Stack Powered by
Unified Communications.
Stop treating voice, devices, and security as separate problems. We design, integrate, and manage your entire workplace as a single communication-driven system—delivering a seamless experience for your users and total control for your IT team.
AU-Managed Support Operations Active
99.9% Uptime Guarantee
60+
Active Enterprise Sites
99.9%
Infrastructure Uptime
Real-Time
Incident Response
Managed
AU Data Sovereignty
The Unified Workplace Layers
Core Communication
Integrated voice, video, and messaging
Collaboration & Apps
Centralized workflows and document control
Connected Devices
Unified endpoint deployment and management
Security & Access
Zero Trust identity and data protection
One Unified System.
Fully Managed.
We eliminate the friction of fragmented tools. By placing communication at the core, we build a seamless environment where your calling, collaboration, devices, and security operate as a single managed stack.
Collaboration & Application Layer — Integrated Workflows.
Business Value: We transform disconnected applications into a cohesive environment. Built on platforms like Microsoft 365, we manage the entire suite to ensure seamless collaboration and document control.
Core Communication Layer — Unified Voice & Video.
Business Value: Communication is the foundation of the modern workplace. We integrate enterprise calling, video, and chat into a single managed system with 99.95% uptime reliability.
Security & Access Layer.
Business Value: Protect the entire unified stack with identity-driven security. Every call, file, and login is governed by enforced MFA and Conditional Access baselines.
Automated MFA Enforcement
Conditional Access Policies
Defender for Identity
Connected Device Layer.
Business Value: Bring every endpoint into the unified system. We provide rapid, zero-touch deployment so devices arrive fully configured to your exact security and communication standards.
Zero-Touch Enrolment
Intune Policy Management
Remote Wipe & Lock
Single-Partner Accountability.
Business Value: Because we design and manage the entire workplace stack, we own the resolution. Access local engineering leads with deep context on your unified environment.
AU-Managed L3 Engineers
Strict Enterprise SLAs
Accountable Ownership
1800 000 299
AU-Managed Senior Engineering
The Unification Protocol
The C9 Managed
System Unification Protocol.
Transitioning from fragmented tools to a unified stack shouldn't disrupt operations. We utilize a structured integration protocol to audit, secure, and connect your environment seamlessly.
Phase 1: Deep Audit
Comprehensive scan of fragmented communication tools and security gaps.
Phase 2: Baseline Unification
Establishing the core communication layer and enforcing identity standards.
Phase 3: Operational Stabilisation
Consolidating applications and devices into the single managed system.
The Unified Launch Guarantee
The Mandatory
Day One Integration.
For new sites and startups, we bypass fragmentation entirely. We guarantee a fully unified, communication-driven workplace environment on your first day of operation.
Guaranteed Operational Uptime
Security Baseline Enforced
Full Staff Readiness
Protocol Version 4.2 • AU-Managed Deployment Team
System Integration & Continuity
Risk-Managed Transformation. Zero Disruption.
We manage the entire shift from disconnected vendors to a unified C9 stack. Our staged integration model ensures your core communications remain active while we connect your devices, apps, and security policies.
Workplace Audit
We audit your current devices, users, and licensing to identify security gaps and operational bottlenecks.
Legacy system audit
Security risk assessment
Connectivity & Telco review
C9
C9GROUPEnvironment Design
Architecture of your new managed environment including identity structure, access policies, and collaboration flow.
M365 Tenant architecture
Security policy design
Device standardisation
Migration Planning
A step-by-step roadmap for moving data and users with zero disruption to your daily operations.
Zero-downtime roadmap
Data protection plan
Stakeholder alignment
C9
Migration ServicesExtended Ecosystem
Extend Your Unified Stack.
Integrate your physical workplace into the unified system. CCTV intelligence, print fleet management, and visitor governance — all delivered and supported under our Managed IT framework.
CCTV & People Count
Cloud-managed CCTV with AI people counting and real-time occupancy analytics.
95%
Occupancy Accuracy
Managed Print Solution
Hardware, toner, and maintenance included in one predictable monthly cost.
30%
Cost Reduction
Visitor Solution
Digital sign-in, NDA capture, and automatic host notification — replacing paper forever.
100%
Compliance Rate
Compliance & Data Protection
Enterprise-grade data sovereignty, Essential Eight alignment, and Zero Trust governance.
Essential 8
Alignment Guarantee
System-Wide Outcomes
The Power of a Unified Stack.
Seamless User Experience.
Total IT Control.
Every component of your workplace—from the network connection to the Teams call—operates in harmony. We ensure your team experiences silent, compliant, and highly productive workflows without the friction of disjointed tools.
Integrated Ecosystem
Strategic Readiness
Eliminated Vendor Sprawl
Replace fragmented providers with a single partner who designs, integrates, and manages the entire workplace stack.
Communication at the Core
By anchoring the workplace around unified communications, team collaboration becomes native, not an afterthought.
System-Wide Security
Secured through integrated identity and protection layers that follow your users across all apps and devices.
Predictable Transformation
Evolve your workplace with confidence. A fully managed growth strategy backed by clear SLAs and robust voice infrastructure.
SLA-Backed Unified Management
Predictable Investment.
Complete System Ownership.
Transparent pricing for a fully integrated workplace stack. All plans include Australian engineering leads and zero hidden integration fees.
STARTUP READY
Unified Baseline (Startup)
Core communication and identity integration.
$15/user/mo
Unified Communication Layer
Identity & Access Control
99.9% Uptime SLA
Managed Collaboration Environment
C9 Engineering Support
AU-Managed SOC Triage
GROWTH BASELINE
Integrated Workplace (Growth)
Complete voice, device, and workflow unification.
$30/user/mo
All Baseline features
Enterprise Voice Integration
Unified Endpoint Management
Zero Trust Policy Enforcement
Prioritised Engineering Support
Carrier-Grade Voice SLA
TOTAL GOVERNANCE
Total Governance
Full-stack lifecycle management and advanced security.
Custom
All Integrated features
Complete Device Lifecycle
Managed EDR & SIEM
Advanced Data Governance
Compliance Audit Readiness
Security Incident Response
Why leaders trust C9GROUP
"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."
Operations Manager
National Retail Group
OneAccountable Team
"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."
Practice Manager
Multi-site Healthcare Group
12Clinics Supported
"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."
IT Director
National Distribution Business
24/7Active Monitoring
"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."
Managing Director
Professional Services Firm
OneTechnology Roadmap
"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."
Operations Director
Logistics & Warehousing Group
ZeroKnown Dead Zones
"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."
Finance Manager
Growing Australian Business
ClearMonthly Reporting
"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."
Operations Manager
National Retail Group
OneAccountable Team
"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."
Practice Manager
Multi-site Healthcare Group
12Clinics Supported
"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."
IT Director
National Distribution Business
24/7Active Monitoring
"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."
Managing Director
Professional Services Firm
OneTechnology Roadmap
"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."
Operations Director
Logistics & Warehousing Group
ZeroKnown Dead Zones
"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."
Finance Manager
Growing Australian Business
ClearMonthly Reporting
"We used to spend hours chasing different providers whenever a store lost connectivity. Now we call one team, they understand the full environment, and they own the issue through to resolution."
Operations Manager
National Retail Group
OneAccountable Team
"Our clinicians cannot wait for technology problems to be passed between vendors. C9 stabilised the network, improved visibility across our clinics, and gave our team a clear escalation path."
Practice Manager
Multi-site Healthcare Group
12Clinics Supported
"The biggest change is visibility. We can see what is happening across sites, understand recurring issues, and make infrastructure decisions before they become operational problems."
IT Director
National Distribution Business
24/7Active Monitoring
"C9 replaced a collection of disconnected suppliers with one practical technology roadmap. Support is faster, responsibilities are clear, and our leadership team finally has confidence in the plan."
Managing Director
Professional Services Firm
OneTechnology Roadmap
"Reliable warehouse connectivity is business-critical for us. C9 redesigned the network around how our teams actually work, removed the dead zones, and now proactively manages performance."
Operations Director
Logistics & Warehousing Group
ZeroKnown Dead Zones
"The commercial value is not just lower supplier overhead. We now have predictable costs, clearer reporting, and a partner who explains where investment will make the biggest operational difference."
Finance Manager
Growing Australian Business
ClearMonthly Reporting
Common Questions
Frequently Asked Questions
We deploy a phased integration strategy. Your communication layer—voice, video, and chat—is established first. We then bring your applications, devices, and security policies into a single managed environment, ensuring zero disruption.
Plan Your Workplace Transformation
Unify Your Distributed Workforce Operations
Eliminate fragmented tools and regain control. Book a 30-minute consultation with an AU-managed engineering lead to design your unified workplace stack.
Call us today: 1800 000 299
WHAT HAPPENS AFTER YOU SUBMIT
1. A real Australian calls you
Not a call centre. Not a script. Someone who actually knows IT.
2. We review your current gaps
We show you exactly where your infrastructure is exposed.
3. You get a clear roadmap
Plain English. Exact pricing. No lock-in or pressure.
Design Your Unified Workplace
Select your preferred engagement path below.